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January 2021


Designed by experienced agents for the next generation of great agents.
The highly reviewed Illinois Insurance Pre-Licensing Program has released the 2021 schedule and is moving to virtual classes on the 1st and 3rd weeks of every month. Now, all you have to remember is the 1st and 3rd week and get your new hire enrolled as soon as possible. 
  • “Easy to understand.”
  • “Presenters kept the class engaged.”
  • “The layout and wording of the book is very resourceful.”
  • "The online study tools were very beneficial.”
  • "I chose this program because of the instructor’s level of experience.”
  • “Great pace of learning.”
Your new hires will come back from class prepared to pass the exam on the first try. Click here to register. Additionally, no competitor goes above and beyond as this program does with free online tools as well as exam reviews if your test is too far out from the class. IIA of IL members receive a discount off registration which is automatically applied during checkout. 

Certified Insurance Counselor (CIC)
Agency Management Institute

January 27-28, 2021
Virtual Class
16 hours of IL CE credit *No Test Required
CE Available in all 50 states, contact the IIA of IL Staff for details.

The Agency Management institute emphasizes value added, relevant and practical topics for all agency owners and managers, producers, CSRs, and company personnel. This institute blends marketing and financial issues, and more agency management “tools” to enhance the daily work and experiences in insurance agencies. Whether you are a manager or have a manager, you will benefit from the practical information this program delivers.

Take advantage of the Agency Management experience to become more productive, increase sales, and reduce E&O. Your full attendance at the 16 hours of instruction of your choice will satisfy your annual update requirement and no exam is required.
Topics Covered:
  • The Agency as an Organization
  • Managing & Sustaining Financial Strength
  • Human Resources
  • Agency Productivity & Effectiveness
  • Legal & Ethical Responsibilities
Discover the benefits participants will gain by attending. Register Today

Certified Insurance Counselor (CIC)
Commercial Property Institute

February 24-25, 2021
Virtual Class
16 hours of IL CE credit *No Test Required
CE Available in all 50 states, contact the IIA of IL Staff for details.

The Commercial Property institute will help you maximize coverage and protect your increasingly complex commercial property accounts, it is important to have a detailed understanding of Commercial Property coverages and endorsements, as well as the concepts used when correctly writing this business. Equally important is a familiarity with other coverages such as Time Element (Business Income), and Equipment Breakdown. At this institute you will learn to help provide your customers with the advice and protection they need.
Topics Covered:
  • Commercial Property Coverage Forms & Endorsements
  • Commercial Property Causes of Loss & Endorsements
  • Equipment Breakdown
  • Time Element Coverages & Endorsements
Discover the benefits participants will gain by attending. Register Today

Empower Outstanding Individuals to Provide Exceptional Account Management and Customer Service
Today’s organizations live and die by their customer service - so be great at what you do! If you are thinking about expanding your skills, only one program should be on your radar - CISR.
Why? CISR courses are known for preparing front-line professionals to analyze risks, policies, forms, and claims data and communicate that understanding clearly to their clients, carriers, and colleagues. There are no prerequisites for taking courses or enrolling in the CISR Program.
But, if you are:
  • an employee of an agency, insurance company, or insurance-related business,
  • an agent, account manager or executive, customer service representative, agency or company manager, or
  • a new representative or agent,
You’ll benefit from attending CISR courses which set the standard for training in technical expertise, productivity, responsibilities, and client relationships. Scholarships are available to IIA of IL members.

Have you recently hired a new employee? Do you have someone who needs to learn more about insurance? 
Looking for industry training for your new employee? The IIA of IL has partnered with New Level Partners to bring online training to new hires in the insurance industry. Online learning is ideal for new hires and job changers and is an excellent way to fit coverage education into the workday. Our new hire training is on-demand, interactive, cost-effective and measurable! Each course averages about 30-40 minutes in length. Purchase grants four months access per individual to the selected curriculum.  

Categories are:
  • Introduction to Insurance
  • Commercial Lines Coverage Basics
  • Personal Lines Coverage Basics
  • Advanced Communication and Negotiation Skills
  • Business Communication Fundamentals
  • Client Management Essentials
  • Emerging Leader’s Series
  • Leading Successful Projects and Meetings
Visit our New Hire Training website to begin the training process of your new hires today. 

IIA of IL Members have access to search for answers to questions you may have on a multitude of topics. We have assembled a myriad of resources to help you tackle any issue that you or your agency may encounter. Visit the Solution Center today.  

In addition to the CIC and CISR virtual classes, the IIA of IL offers over 25 webinars a month lead by nationally recognized faculty. You can earn the CE you need without having to be tied to your desk as long as you have internet access. We are always adding new programming to the lineup. Check out the below courses coming up soon. 

ETHICS*; Commercial Property - Direct vs Indirect Damage; Culture, Ethics and E&O - The Right Way to Run an Agency; E&O Roadmap to Policy Analysis; The Small or Hobby Farm - Properly Identifying & Insuring the Risk; Personal Lines Clients and Their New Normal; Adventures in Aging - Understanding Social Security & Medicare; Flood Insurance and the NFIP; Homeowners in Real Life - Tales of Claims & Coverage; and so many more. 

*Ethics as a live webinar, now meets the approval of your Ethics credit for Illinois renewals.  

You can view the full schedule of webinars here

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