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August 2019

August Survey Question
Thank you for your feedback in July. The information has been anonymously shared with the Education Committee for further evaluation. We appreciate your thoughts and will be evaluating the responses for the best solutions to help our membership. Andrea Wallace of Three Points Insurance Group has been randomly selected as our winner. She has won a $50 Amazon gift card.

For this month’s survey, we are prepping for CONVO and will have executives of four companies in front of our membership at the event. We want to hear the questions you have about the future of the industry. Submit your response for an opportunity to receive a free CONVO 2019 registration. All responses will be kept confidential. Click here to submit your question(s).

CONVO 2019 Registration Now Open - Register in August to Receive Discount
Registration for CONVO 2019, held October 1-3 in Springfield, IL, is now open. Why should you attend? Because you want to be the best at what you do every day, and we want to help you be just that. Here is just a small sample of the experiences you will have at this year's event:
  • Visit with over 150 exhibitors offering a variety of products & services to help you do business.  
  • Communicate with others across the state who are similar to you and can relate to the challenges you face daily. 
  • Gain knowledge and earn 12 hours of Illinois CE credit. An outstanding Education lineup has been put together this year including, E&O/Ethics; Delegate & Elevate: Take more off your plate to empower others and focus on your unique ability; CRUSH Complacency; General Session: Build & Grow a Five Star Agency; Legislative & Regulatory Update; Employment Law; Policy Geography-Business Auto Coverage Form; Data Breach & Security-Develop/Implement a Plan; Active Assailant-Are Your Clients Covered? And How to Respond; and finishing on Thursday morning with the State of the Association Address and CEO Panel.  
  • Attend fun networking events like the Dutch Dine Around Dinners, Casino Night, An Evening Among the Stars including Dancing with the Agents, and more.
  • Giving back. Attendees will have opportunities throughout the event to support IIAPAC with the Silent Auction, plus Make-A-Wish and St. Jude Children's Research Hospital
Register in August to receive a discount. The fee will increase September 1. In order to reserve a room at the host hotel, you must be registered for CONVO. Register today, and check out all the event has to offer at  

Back to School!
IIA of IL members can receive 20% off an August or September Ethics Webinar. This discount is not available to non-members. It pays to be a member... find out what else you are missing out on here.

Designed by experienced agents for the next generation of great agents.
Designed by industry experts, one of who played a role in writing the licensing exam, this program will give your new hire valuable insights into the industry. Our program is top-notch and will blow away the competition. It’s not just about being able to pass the test.  It’s about retaining the information and building the foundation your new hire needs to have a successful career. You will see a difference in taking our sessions versus other educational providers offering similar programs. For details visit IIA of IL Members received a discount. Click here to get the code.

Cyber… What?
Data Breach. Social Engineering. Ransomware. Phishing.

We hear these words so much, but what do they really mean for your agency? Are you someone that thinks a data breach could never happen to you? Think again. Consider these statistics from the ACT Agency Cyber Guide 2.0:
  • In 2018, 67% of data breaches hit small businesses - up from 61% in 2017, and 53% in 2016.
  • Cyber attacks cost small businesses between $84,000 and $148,000, and can reach $690,000.
  • 60% of small businesses go out of business within six months of an attack.  
Have you thought about how important cyber coverage is to not only your agency, but your personal financial health, as well? The IIA of IL, as always, is your number one resource. We know this topic is overwhelming, but very important.
Join instructors Brian McSherry and Bill Larson for a series of webinars over the next two months, plus a two-hour CE course at CONVO. Find out how you, both professionally and personally, are at risk. By attending these sessions, members will not only understand the current Mandated Data Privacy and Security Laws, but also receive assistance in developing a plan to become compliant with those laws. 
To find out more and register for the webinars, click here.

Certified Insurance Counselor (CIC)
Personal Lines Institute
September 18-20, 2019
Springfield, IL 
16 hours of IL CE credit
CE Available in other States, contact IIA of IL for details

In the CIC Personal Lines course, you will focus on the Property Casualty insurance industry, covering topics related to Personal Residential and Personal Auto, including policy coverages, limitations, and exclusions. Through the use of examples of Personal Umbrella or Excess Policies, you will learn how to respond in the event of a loss. 
Topics Covered:
  • Personal Residential Coverages
  • Personal Automobile Coverages
  • Personal Umbrella/Excess Coverages
Discover the benefits participants will gain by attending. Register Today. 

Big ‘I’ Virtual University Reminds Agents About ISO’s PAP Changes 
By Leslie Mularski
The Big “I" Virtual University (VU) would like to remind members to review ISO's personal auto policy changes. Effective Sept. 1, 2018, these changes - applicable in all states except Hawaii and North Carolina - have been adopted by most carriers and are critical for personal lines agents to understand.

To get up agents up to speed, the VU offers a variety of tools.

First, in May 2018, Chris Boggs, Big “I" Virtual University executive director, penned “A Brief Synopsis of ISO's Coming Changes to the PAP," which was recently updated. Second, the VU recorded a webinar detailing the nine changes that were made to the PAP form and the 21 endorsements that were either revised, removed or created. This webinar is available on-demand and accessible on any tablet or laptop with internet access.

Lastly, agents can purchase a Risk & Reality Report on the topic, which is a white paper based on the on-demand webinar. As a bonus, if you purchase the on-demand webinar, you will receive the Risk & Reality Report for free.
Risk & Reality Reports are white papers adapted from various VU workshops, webinars and articles. Check out a complete list of the VU's Risk & Reality Reports online.

If you still have questions about ISO's PAP changes after reviewing these resources, contact the Ask an Expert service. Our insurance coverage experts are on-hand to assist. Members frequently say the VU's Ask an Expert service is one of the best member benefits available.

Big "I" and ACORD Announce Partnership to Provide Forms Access to Independent Agent Community
The Big “I” and ACORD, the global standards-setting body for the insurance industry, has announced a joint program to provide qualifying Big “I” member independent insurance agencies with a complimentary license to use ACORD Forms.

ACORD has been providing forms to the insurance industry since 1972. ACORD currently maintains a library of over 850 forms in a variety of formats, widely used throughout the global industry. As part of its ongoing collaboration with ACORD, the Big “I” has announced that it will fund ACORD Form end user licenses for the majority of its member agencies, allowing them to claim these licenses free of charge.  

All agents and brokers using ACORD Forms are required to obtain licenses from ACORD. Users who are not already members or subscribers of a qualifying ACORD program are able to purchase a stand-alone End User License from ACORD. Under this agreement, Big “I” members with a group gross revenue of under $50 million will be eligible for a license from ACORD due to their Big “I” membership, with no additional payment necessary. Click here for additional information.

NIPR Launches New Features to Popular Mobile App
The National Insurance Producer Registry (NIPR) has launched new features to its popular mobile app. Powered by NIPR's Producer Database (PDB), the app allows insurance professionals to access their information on a mobile device, making compliance faster and more convenient.

The newly released License Renewal Reminder will push notifications of an upcoming license expiration. This will give producers plenty of time to complete their renewals and meet continuing education requirements.

Any professional licensed by a state insurance department can use the app to view their basic licensing information – which includes license numbers, expiration dates and lines of authority – in addition to the new features. Click here for details.

The IIA of IL offers over 25 webinars a month lead by nationally recognized faculty. You can earn the CE you need without having to be tied to your desk as long as you have internet access. We are always adding new programming to the lineup. Check out the upcoming courses below. 

Upcoming topics include: ETHICS*; Flood; Homeowners; Farm Vehicles; Business Income; E&O; Cyber Liability, Condominiums, Additional Insureds; Certificates of Insurance; Business Auto; Fraud; PAP; Insuring Toys & Collectibles, Technology Exposures; Workers Comp; CGL; Trusts; and so many more.  

*Ethics as a live webinar, now meets the approval of your Ethics credit for Illinois renewals.  

You can view the full schedule of webinars here

Empower Outstanding Individuals to Provide Exceptional Account Management and Customer Service
Today’s organizations live and die by their customer service - so be great at what you do! If you are thinking about expanding your skills, only one program should be on your radar - CISR.
Why? CISR courses are known for preparing front-line professionals to analyze risks, policies, forms, and claims data and communicate that understanding clearly to their clients, carriers, and colleagues. There are no prerequisites for taking courses or enrolling in the CISR Program.
But if you:
  • are an employee of an agency, insurance company, or insurance-related business,are an agent, account manager or executive, customer service representative, agency or company manager, or
  • are a new representative or agent,
You’ll benefit from attending CISR courses which set the standard for training in technical expertise, productivity, responsibilities, and client relationships. Scholarships are available to IIA of IL members.

Congratulations to the IIA of Illinois Education Committee and Education Team on being named an IIABA Excellence in Insurance Education Diamond Award Recipient. This is the top honor the IIABA bestows upon Association Education offices across the country.

Check out all the IIA of IL offerings to make our members have a sustainable competitive advantage in this ever-changing industry.

Education Programming
Products & Services – including the new Legal Services Hotline
Regional Events and Annual Events - a variety of events throughout the year
Young Agents Network
Staff with over 191 years of cumulative experience    

We have your back in this crazy world. There are some very exciting projects rolling out over the next few months and we can’t wait to tell you more about them.