Now Accepting Nominations for the 2020 CSR of the Year
Nominations are now being accepted for the 2020 National Outstanding CSR of the Year. This award is the highest honor for insurance customer service representatives who have distinguished themselves through contributions to their industry and profession.
(Self-submissions are encouraged.)
Open to everyone regardless of affiliation or professional designation, candidates must:
- Be an insurance customer service representative, or have primary responsibility for customer service duties
- Write an essay of 500-1000 words on the following topic: “Given changes in technology, the consolidation of agencies and societal influences, discuss four ways your clients' expectations have changed in the last five years and the two most important changes you expect to see in customer services in the next five years."
- Submit two letter of recommendation from a professional reference(s).
To make a nomination, please complete this form and return to today so that your nominee may be contacted.
You may, and are encouraged to, nominate yourself.
Deadline for all materials is May 1, 2020.
Click here to make your nomination.